On digitalization of public administration

When it comes to public administration, the common opinion is that “EVERYTHING” in online communication with the state is user-unfriendly, complicated, slow, and not much is changing. What motivates someone to move from the commercial sector to the public sector? Are these two worlds fundamentally different, or do surprisingly similar processes and principles operate within them? Is the Civil Service Act a barrier to digitalization, or does it actually help make quick decisions? What is the best trigger to get digitalization moving? Listen to our conversation to hear how even in public administration, it’s possible to launch a fully digital benefits payment process in just one month! This is exactly what Karel Trpkoš and his team achieved with the payment of humanitarian aid to Ukrainian citizens after the start of the Russian aggression in March 2022.

Who is the guest?

Karel Trpkoš

Two years ago, after 20 years in the technology business, Karel Trpkoš embarked on his “Mission Impossible” and, as the Chief Director of the Information Technology Section, he and his team are successfully digitalizing the agendas of the Ministry of Labour and Social Affairs and the Labour Offices.