Conflict resolution and nonviolent communication

To a higher level of conflicts in society. Learn to manage and resolve conflicts constructively and effectively, reduce tension in the team, strengthen collaboration, prevent misunderstandings, and support the growth of your people as well as the productivity of the entire team.

A 2022 study by Myers-Briggs Company found that the time spent resolving conflicts at work has doubled since 2008. On the other hand, the pressure for efficiency and productivity continues to grow, which necessarily depends on the ability to solve problems, improvise, respond flexibly, and use conflict as a positive driving force for innovation.
Sandra Fridrichová will teach you how to resolve conflicts effectively while maintaining relationships, properly understand your own needs and reactions in conflict situations, develop listening, paraphrasing, and other mediation tools, strengthen team relationships, and use conflicts as opportunities for growth and innovation.

What you will take away:

• techniques for self-awareness during conflict
• the framework of nonviolent communication and how to apply it specifically in conflicts
• concrete tools for de-escalating conflict and setting a co-creation mode

Who is the speaker?

Sandra Fridrichová is an expert in corporate culture and leadership. Sandra combines contrasting experiences—from the start-up world to the corporate environment. The extremely different experiences she observed in various companies helped her realize how much the “soft” side of leadership influences the “hard” results.